Really top notch from start to finish. From the no-pressure sales approach, the on-time service schedule, to the post-project follow-up call ensuring satisfaction. These guys know, understand and execute total customer satisfaction!
Luke was a pleasure to work with over the phone and allowed me to help locate proper fascia prior to installation. He also did a nice job scheduling materials, crews, and dumpsters, etc. He also follow-up with a call to ensure things were going well.
Jake was a no-pressure salesperson with great collateral and a solid understanding of the insurance process, the repair process as well as the materials he represented. He requested to be present when the damage was assessed by my agent and they worked together to make it seamless to me, the client. He was always very calm and took extra time to ensure I understood the claim process from A to Z.
The crew was very respectful of our home and yard and did a nice job protecting shrubs, etc. They also had to deal with a couple hornet nests and did so with a smile on their faces.
Remarkable.....I found two pieces of trimmed shingle (3"X3") out in the yard away from the house, and they worked on two very windy days. I don't know how they did it!
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What made you choose our company:
I work in the customer service industry and am very keen to seek out providers who take it seriously. I wanted a local company and found your web-site to be very pro-service in your approach to business. I went on to research what others have said and decided to partner with you. Certainly doesn't hurt to be a WOSB as well!
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